Centralized Accounting and Payroll/Personnel System (CAPPS)
General System Availability
Monday – Saturday: all day
Sunday: midnight – 5 a.m.; 10 a.m. – midnight (down 5 a.m. – 10 a.m. for regularly scheduled maintenance)
Sunday: midnight – 5 a.m.; noon – midnight (down 5 a.m. – noon for regularly scheduled maintenance)
Statewide Enterprise Portal
Health and Human Services Enterprise Employees (HHSC, DADS, DARS, DFPS and DSHS)
If you are…
- An employee of one of the Health and Human Services Enterprise agencies and need assistance with HR, Payroll or Time and Labor
- An applicant with questions related to any facet of the HHSC job application process
…please call the HHS Employee Service Center at (888) 894-4747.
CAPPS Central Support
If you encounter an issue with CAPPS, please report it to your agency’s CAPPS Level 1 Support Team. If they are unable to resolve your issue, they can escalate it to the Level 2 Support Team at the Comptroller’s office.
Help Desk for Authorized Level 1 Users
(512) 463-CAPPS (2277)
ASP Solution Center websites:
Security Support Contacts
If you are unable to sign on to the system:
- Employees of one of the Health and Human Services Enterprise agencies should call the HHS Employee Service Center at (888) 894-4747.
- Other users, please email the Fiscal Management security group at email@example.com.
If you need to add or change a current user’s roles, please see one of your agency’s Level 1 Support Team members for assistance. Security changes and new users setups are coordinated through your agency’s Security Coordinator.