Security Support Contacts
If you are unable to sign on to the system, please email the Fiscal Management security group at firstname.lastname@example.org.
If you need to add a user or change a current user’s role, please see your agency’s Level 1 support team member(s). They have the required form you will need to carry out a user add or change. Security changes and new users are coordinated through the agency’s security coordinator.
CPA Administrative Contacts
Jeff Amato, CPA Assistant Area Manager
Sandra Woodruff, Statewide Fiscal Systems Manager
LBJ State Office Building
111 E. 17th Street, Room 917
Austin, TX 78774
(512) 463-CAPPS (2277)
Help Desk email address:
General System Availability (SLAs)
Monday – Saturday: 24 hours a day
Sunday: 12 midnight – 5 a.m.; 10 a.m. – 12 midnight (down 5 a.m. – 10 a.m. for regularly scheduled maintenance)
Visit the ProjectONE website to learn more about CAPPS Financials Web-based training.