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Susan Combs•Texas Comptroller of Public Accounts

Centralized Accounting and Payroll/Personnel System (CAPPS)

General System Availability

Monday – Saturday: all day

CAPPS Financials
Sunday: midnight – 5 a.m.; 10 a.m. – midnight (down 5 a.m. – 10 a.m. for regularly scheduled maintenance)

CAPPS HR/Payroll
Sunday: midnight – 5 a.m.; noon – midnight (down 5 a.m. – noon for regularly scheduled maintenance)

Health and Human Services Enterprise Employees (HHSC, DADS, DARS, DFPS and DSHS)

Support Contacts

If you are…

  • An employee of one of the Health and Human Services Enterprise agencies and need assistance with HR, Payroll or Time and Labor
  • An applicant with questions related to any facet of the HHSC job application process

…please call the HHS Employee Service Center at (888) 894-4747.

CAPPS Central Support

If you encounter an issue with CAPPS, please report it to your agency’s CAPPS Level 1 Support Team. If they are unable to resolve your issue, they can escalate it to the Level 2 Support Team at the Comptroller’s office.

Help Desk for Authorized Level 1 Users

Phone:
(512) 463-CAPPS (2277)

Email:
capps.help@cpa.state.tx.us

ASP Solution Center websites:

Security Support

Security Support Contacts

If you are unable to sign on to the system:

  • Employees of one of the Health and Human Services Enterprise agencies should call the HHS Employee Service Center at (888) 894-4747.
  • Other users, please email the Fiscal Management security group at projectone.security@cpa.state.tx.us.

If you need to add or change a current user’s roles, please see one of your agency’s Level 1 Support Team members for assistance. Security changes and new users setups are coordinated through your agency’s Security Coordinator.

Joining CAPPS

To implement CAPPS at your agency, contact Rusty Charlton at russell.charlton@cpa.state.tx.us or visit the ProjectONE website.

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Susan Combs
Texas Comptroller of Public Accounts
Questions? Contact statewide.accounting@cpa.state.tx.us
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