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Glenn Hegar•Texas Comptroller of Public Accounts

Centralized Accounting and Payroll/Personnel System (CAPPS)

General System Availability

Monday – Saturday: all day

CAPPS Financials
Sunday: midnight – 5 a.m.; 10 a.m. – midnight (down 5 a.m. – 10 a.m. for regularly scheduled maintenance)

CAPPS HR/Payroll
Sunday: midnight – 5 a.m.; noon – midnight (down 5 a.m. – noon for regularly scheduled maintenance)

Health and Human Services Enterprise Employees (HHSC, DADS, DARS, DFPS and DSHS)

Support Contacts

If you are…

  • An employee of one of the Health and Human Services Enterprise agencies and need assistance with HR, Payroll or Time and Labor
  • An applicant with questions on the HHSC job application process

…please call the HHS Employee Service Center at (888) 894-4747.

CAPPS Support

If you encounter an issue with CAPPS, please report it to your agency’s CAPPS Support Team. If they are unable to resolve your issue, they can escalate it to the CAPPS Help Desk at the Comptroller’s office.

CAPPS Central Agency Support

Security Support

Security Support Contacts

If you are unable to sign on to the system:

  • Employees of one of the Health and Human Services Enterprise agencies ― please call the HHS Employee Service Center at (888) 894-4747.
  • CAPPS Central Agency users ― please email the Fiscal Management security group at projectone.security@cpa.texas.gov.
  • CAPPS Hub Agency users — please contact your agency Help Desk.

If you need to add to or change a current user’s roles, please contact one of your agency’s CAPPS Support Team members for assistance. Security changes and new user setups are coordinated through your agency’s Security Coordinator.

Help Desk for Authorized CAPPS Central Agency Support Staff

Phone:
(512) 463-CAPPS (2277)

Email:
capps.help@cpa.texas.gov

Application Service Provider (ASP) Solution Center websites:

Calendars

CAPPS 30-Day Calendar

No Events Scheduled

Other Calendars

Joining CAPPS

To implement CAPPS at your agency, contact Rusty Charlton at russell.charlton@cpa.texas.gov or visit the ProjectONE website.

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Glenn Hegar
Texas Comptroller of Public Accounts
Questions? Contact statewide.accounting@cpa.texas.gov
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