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Susan Combs•Texas Comptroller of Public Accounts

Centralized Accounting and Payroll/Personnel System (CAPPS)

What’s New?

CAPPS Maintenance on April 27

The CAPPS Financials and HR/Payroll environments will undergo scheduled maintenance on Sunday, April 27, from 5 a.m. until 9 p.m. to add more memory to the IBM AIX Frames.

All scheduled batch jobs will run once the Production application is stable and all frames are rebooted.

The following environments will be accessible, but users may experience issues with posting attachments, running interfaces and running reports until the full maintenance cycle is completed and validated:

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Critical Patches Applied to Oracle Databases in CAPPS

The CAPPS Financials Production and Reporting environments underwent scheduled maintenance on April 20 to apply critical Oracle patches to these databases. The change was required to bring our Oracle databases to the most current patch levels.

General System Availability

Monday – Saturday: all day

CAPPS Financials
Sunday: midnight – 5 a.m.; 10 a.m. – midnight (down 5 a.m. – 10 a.m. for regularly scheduled maintenance)

CAPPS HR/Payroll
Sunday: midnight – 5 a.m.; noon – midnight (down 5 a.m. – noon for regularly scheduled maintenance)

Health and Human Services Enterprise Employees (HHSC, DADS, DARS, DFPS and DSHS)

Support Contacts

If you are…

  • An employee of one of the Health and Human Services Enterprise agencies and need assistance with HR, Payroll or Time and Labor
  • An applicant with questions related to any facet of the HHSC job application process

…please call the HHS Employee Service Center at (888) 894-4747.

CAPPS Central Support

If you encounter an issue with CAPPS, please report it to your agency’s CAPPS Level 1 Support Team. If they are unable to resolve your issue, they can escalate it to the Level 2 Support Team at the Comptroller’s office.

Help Desk for Authorized Level 1 Users

(512) 463-CAPPS (2277)


ASP Solution Center websites:

Security Support

Security Support Contacts

If you are unable to sign on to the system:

  • Employees of one of the Health and Human Services Enterprise agencies should call the HHS Employee Service Center at (888) 894-4747.
  • Other users, please email the Fiscal Management security group at

If you need to add or change a current user’s roles, please see one of your agency’s Level 1 Support Team members for assistance. Security changes and new users setups are coordinated through your agency’s Security Coordinator.

Joining CAPPS

To implement CAPPS at your agency, contact Rusty Charlton at or visit the ProjectONE website.

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Susan Combs
Texas Comptroller of Public Accounts
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