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Glenn Hegar  ·  Texas Comptroller of Public Accounts

CAPPS Contacts and Help

CAPPS Agency Support

If you encounter an issue with CAPPS, please report it to your agency’s CAPPS Support Team. If they are unable to resolve your issue, they can escalate it to the CAPPS Help Desk at the Comptroller’s office.

CAPPS Help Desk for Authorized Agency Support Staff

Phone: (512) 463-CAPP (2277)

Email: capps.help@cpa.texas.gov

Application Service Provider (ASP) Solution Center websites:

Security Support

If you are unable to sign on to the system:

  • Employees of one of the Health and Human Services Enterprise agencies — please call the HHS Employee Service Center at (888) 894-4747.
  • CAPPS Central Agency users — please email the Fiscal Management security group at sfs.security@cpa.texas.gov
  • CAPPS Hub Agency users — please contact your agency Help Desk.

If you need to add to or change a current user’s roles, please contact one of your agency’s CAPPS Support Team members for assistance. Security changes and new user setups are coordinated through your agency’s Security Coordinator.

Glenn Hegar
Texas Comptroller of Public Accounts
Questions? Contact statewide.accounting@cpa.texas.gov
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