Advance Payment Notifications (APNs)
Updated March 28, 2014 – View Changes
Questions about APN? Please email email@example.com or call the Comptroller’s Payment Services Help Line at (512) 936-8138 or toll-free (800) 531-5441, ext. 6-8138.
Alert: The Texas Comptroller of Public Accounts (CPA) has been notified of phishing emails that resemble Advance Payment Notifications and may reference the Comptroller of Public Accounts or Susan Combs.
These emails are not created or distributed by the CPA and are intended to deceive the recipient into divulging personal or sensitive information and/or infecting the recipient’s computer with malware.
- Even if an email looks like an Advance Payment Notification, do not click on email links that ask you to “open this link” or “browse this link.”
- If you believe you have accessed a suspicious link, do not enter your user ID or password.
- You can securely access the Search State Payments Issued Application directly by typing “www.window.state.tx.us” into your browser. Click on the e-Services tab in the banner at the top, then click on “Search State Payments Issued (for state payees),” the first link under State Payments.
Payees such as vendors, state employees (for travel payments) and individual recipients can choose to receive an email from the state when:
- A direct deposit payment has processed and been sent to their financial institution, and/or
- A warrant has been issued and is available for distribution.
All payees including state employees should verify the availability of funds with their financial institution before expending funds.
To opt-in for APN, payees must first set up an account in the Search State Payments Issued application. Payees manage their own APN options. After receiving an APN, they can go back to the application to securely access their payment details online.
Please see more information on the Set Up Account Access help page.
|Changes to this document|
|03/28/2014||Added link to the Set Up Account Access help page.|
|11/15/2012||Reflected changes to APNs with new Search State Payments Issued application.|
|10/24/2012||Updated to reflect users no longer submit a form to set up APN.|
|08/06/2012||Added information on revised APN text.|